Q: I see many racking and shelving web sites making a lot of nice claims. How do I know who is telling the truth and which are trustworthy to work with?
A: We only get one chance to give you a good first impression. Our business principle is excellent quality & competitive & best service.That’s the only reason help us survive in the market and drive old customer to repeat orders to us and recommend us to their friends.
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Q: I need several items, but I have never purchased racking & shelving before.How do I know what products and sizes I need?
A:60% of customer is new in racking & shelving field. We have a professional team help you to find out what you exact need, you just need to give us a rough idea of your warehouse size and condition, cargo size & weight you want to storage. The engineers will offer you detail layout drawing very soon.
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Q:What’s the warranty time of your products?
A:Usually 5 year (from goods received) , It depends on different product. during the warranty time, we are responsible for the quality issues (except the man-made sabotage or other damages made by customer-self).
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Q:Where I can see your products ?
A:You are always welcomed to visit our factory in China at you convenient time. Alternatively our racking & shelving have been exporting to around 40 different country and areas. please contact us by E-mail, we’ll show you our existing clients or agent nearest to you.
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Q:What’s the MOQ for my order? What’s the lead time for my order?
A:Usually the MOQ is 1×20′ container, we accept small trial order. Standard lead time is 4 weeks after order confirmation. For urgent job it can be negotiable
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Q:I wish to buy different items mix in one container, is it possible for you?
A:Yes we often mix different items in one container to help customer benefit from sea freight cost. Please click mix loading to view detail
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For any other question, you are always to contact us at [email protected] or submit below contact form.